Terms and Conditions


These terms apply to users of asentpreence.com. They will be valid for all your future transactions with A SENT PRE ENCE and visits to asentpreence.com. These conditions apply to all future transaction with A sent Pre ence s.r.o. or other products by asentpreence.com to private individuals. This website is directed exclusively to private individuals. The conditions of sales mentioned hereafter concern only asentpreence.com and are not related to any other conditions which are applied in stores. A SENT PRE ENCE reserve the right to revise these terms and conditions. The date of the latest update is found at the end of the terms and conditions. Users are responsible for keeping themselves updated with such changes.


We do not guarantee that all the items available at the asentpreence.com online shop are in stock at the time of your order. In case we are out of stock of any items in your order we will contact you by phone or by e-mail. A SENT PRE ENCE cannot warrant that the content of asentpreence.com is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. A SENT PRE ENCE may at any time change the content of the site and the items available in the product range. Though A SENT PRE ENCE strives to always display the correct texts, images and pricing in the site and web shop, errors may occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If we are unable to get in touch with you, your order will be automatically cancelled. A SENT PRE ENCE cannot be held responsible for any damage caused from using the site or not being able to use the site. A SENT PRE ENCE cannot guarantee a problem-free, uninterrupted and secure access to the web site.


Copyright in the documents (including, without limitation, the trade marks of A SENT PRE ENCE, logos, graphics, text, photos, designs, logos, icons, images data and software) provided in this web site are owned by or licensed to A sent Pre ence s.r.o. and its affiliates. A sent Pre ence s.r.o. may in the terms and conditions be referred to as 'us' or 'we'. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from A SENT PRE ENCE. You may not modify the material in any way, without the prior written permission from A SENT PRE ENCE. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at press@asentpreence.com.


A sent Pre ence s.r.o.
Chudenická 1059/30
102 00 Praha, Hostivař
Česká republika


Our trade marks include (amongst others) the A SENT PRE ENCE name and logo. These trade marks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trade marks.


All personal information saved at will be handled with utmost care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible. It will solely be used for informing you about special offers and other marketing activities related to the different units of A SENT PRE ENCE. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above. When registering to our web shop, you can choose not to receive information from A SENT PRE ENCE. You have the right to at any time know what information is kept about you in our systems. This information can be requested by sending an email to info@asentpreence.com. If the information is incomplete or incorrect, you have the right to have the information corrected or deleted. All customers paying by card are subject to validation checks. A SENT PRE ENCE reserves the right to delay any order if we suspect a further security control is needed.


A SENT PRE ENCE uses secure socket layers (SSL), the industry standard in transferring information to process your orders. asentpreence.com uses the Thawte SSL certificates to offer secure communications by encrypting all data to and from the site. When placing an order, you can immediately check the security validity by clicking the Thawte icon at checkout.


asentpreence.com uses cookies in order to improve your experience on the site. The cookie identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes. You can set your browser to notify you when a cookie is to be activated. This enables you to reject usage of this cookie or to tell your browser to erase the cookie at the end of your visit. The web shop cannot be used if you disallow cookies.


asentpreence.com may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites.


We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor.


We accept payments by Visa and Mastercard. The full amount will be charged on the date of the shipment (i.e. when the package is dispatched). If your country is part of the European Union (EU), prices include Czech VAT at 21 %. asentpreence.com ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.


All orders are fully insured. A SENT PRE ENCE insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfillment by A SENT PRE ENCE. Estimated delivery time is 4—6 working days.


During 14 days following the delivery of your order, you may request the exchange or refund of items, which you must return to us in unused condition accompanied by the original invoice. Returns will only be accepted with original packaging are fully intact. You are responsible for the shipping of returned items back to A SENT PRE ENCE's online store. Items lost in transportation will not be compensated for. Shipping charges on returned merchandise are at the customer's expense. However, A SENT PRE ENCE online store will not charge additional shipping on exchanges. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser's credit card. Note that additional duties and/or taxes will not be refunded. For countries within the EU, VAT will be included in the refund. All exchanges are subject to availability. Faulty items will be replaced by the same type of product, subject to availability. Refunds for faulty items can be made within the 14-day period following delivery. Items cannot be exchanged or refunded in stores.


A SENT PRE ENCE reserves the right to seek all remedies available at law and in equity for violations of these terms and conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.


In case of force majeure, A SENT PRE ENCE's obligations are rendered null and void. The contract between you and A SENT PRE ENCE can in such cases be partially or fully terminated by yourself or by A SENT PRE ENCE. A force majeure is defined as event of war, civil war, revolution, riot, governmental measures, strike lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. A SENT PRE ENCE will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.


These terms and conditions are governed by Czech law and you agree that the Czech courts will have exclusive jurisdiction of any dispute under this agreement. The laws of your country may be different from the laws in Czech and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.

Last updated 14.01.2017